For a mock NASAA exam, assume the administrator is testing this exact point. The exam wants the best state-securities answer, not a practical business answer. Sarah works as a receptionist at a broker-dealer firm. She answers phones, greets visitors, and occasionally tells walk-in customers about the types of mutual funds the firm offers, encouraging them to open accounts. Under the USA, Sarah is:

Why D — An agent because she is attempting to effect sales of securities by soliciting potential customers

Under USA Section 401(b), any individual who represents a broker-dealer in effecting or attempting to effect purchases or sales of securities is an agent. By actively encouraging customers to open accounts and discussing specific products, Sarah is attempting to effect sales. The clerical exception applies only to individuals who do not engage in solicitation activities. State-law analysis leads to the same conclusion despite the alternate scenario.