SIE practice questioneasyReporting customer complaints
Broker-dealers must report customer complaints to FINRA within how many days?
- A10 days
- B15 days
- C20 days
- D30 days✓ Correct answer
Explanation
Why D — 30 days
Reportable written customer complaints under FINRA Rule 4530(a) must be reported promptly, but no later than 30 calendar days after the firm knows or should know of the event. The 15th-business-day timing applies to separate quarterly statistical complaint reporting.
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