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Series 7: Seeks Business for the Broker-Dealer
Series 7 practice questionhardSeminars and Public Appearances — Use of Testimonials

During a seminar, a registered representative asks a satisfied client to give a testimonial about the firm’s services. According to FINRA regulations, which of the following statements is TRUE regarding the use of testimonials in public appearances?

  1. ATestimonials can only be used if the client is not compensated, and no disclosure is necessary.
  2. BTestimonials are permitted if the client is compensated and this fact is disclosed, along with whether the testimonial reflects the typical experience.✓ Correct answer
  3. CTestimonials may be used without restriction as long as they are accurate.
  4. DTestimonials are prohibited in any seminar setting due to the risk of misleading statements.
Explanation

Why BTestimonials are permitted if the client is compensated and this fact is disclosed, along with whether the testimonial reflects the typical experience.

FINRA permits testimonials in public appearances if any compensation is disclosed and the communication clarifies if the testimonial is unique or typical.

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