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Series 7 practice questionhardCold Calling Rules and Telemarketing — Time Zone Compliance

A New York-based registered representative plans to cold call prospects in three different states: California (PST), Texas (CST), and Florida (EST). If the representative begins calling at 8:30 p.m. Eastern Time, which group of clients is the representative permitted to call under the Telephone Consumer Protection Act (TCPA) regulations?

  1. AOnly clients in Texas
  2. BClients in Texas and Florida
  3. CNone of the clients in any state
  4. DOnly clients in California✓ Correct answer
Explanation

Why D — Only clients in California

The TCPA restricts calls to between 8 a.m. and 9 p.m. in the recipient's local time. At 8:30 p.m. Eastern, it is 5:30 p.m. in California (permissible), but 7:30 p.m. in Texas and 8:30 p.m. in Florida, both still before the 9 p.m. cutoff. However, the question requires identifying who can be called at 8:30 p.m. Eastern, which is outside the allowed time for Florida, but still within for California.

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