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Series 7 practice questionhardCold Calling Rules and Telemarketing — National Do Not Call Registry Exemptions

A registered representative at a broker-dealer is preparing a telemarketing campaign to solicit new business. Which of the following scenarios would permit the representative to call a number listed on the National Do Not Call Registry without violating FINRA and FCC regulations?

  1. AThe call is made between 9:00 a.m. and 6:00 p.m. in the recipient’s time zone.
  2. BThe representative identifies themselves and the firm at the beginning of the call.
  3. CThe representative obtained the phone number from a public directory.
  4. DThe person being called has made an inquiry about the firm’s services within the past 18 months.✓ Correct answer
Explanation

Why D — The person being called has made an inquiry about the firm’s services within the past 18 months.

A prior inquiry within the past 18 months establishes an 'established business relationship' exception, allowing calls despite Do Not Call listing. Public directories and proper call identification do not exempt the representative from Do Not Call restrictions.

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