Series 7 practice questionmediumCold Calling Rules and Telemarketing — Training Requirements
A firm hires several new representatives who will make cold calls. What must the firm ensure regarding these employees before starting telemarketing activities?
- AThat they have at least 2 years of industry experience
- BThat they are trained on the firm’s telemarketing policies and procedures✓ Correct answer
- CThat they have passed the Series 24 exam
- DThat they are registered with the SEC
Explanation
Why B — That they are trained on the firm’s telemarketing policies and procedures
Firms must provide training on telemarketing rules and internal procedures to all personnel involved in solicitation calls before they begin such activities.
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