Series 7 practice questionmediumCold Calling Rules and Telemarketing — Internal Do-Not-Call List Procedures
If a customer requests in writing to be added to a firm's internal Do-Not-Call list, what must the firm do?
- ARemove the customer from the list after 3 years
- BAdd the customer to the list for 12 months
- CNotify the customer if they are called by mistake
- DAdd the customer to the list and honor the request indefinitely✓ Correct answer
Explanation
Why D — Add the customer to the list and honor the request indefinitely
A written or oral request for Do-Not-Call status must be honored indefinitely, not for a limited time.
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